Cancellation

Cancellation & Refund Request

Please fill out the information below in regards to your refund request. This includes new purchases within the 30 days money back guarantee period and also for the ongoing subscription service (monthly of yearly).

Please note we will contact you within 24 hours once we receive your refund or cancellation request. If you do not hear back from us within 24 hours, it means that we either did not receive your email or you did not receive our response for some reason. In this case, please contact us again by calling (us)+1 323 319 6318 or (au)+61 2 9662 3433. *

Use original purchase email address

Select appropriate problems from below options:

Software did not work
Difficult to use
Too many bugs or problems
Do not use the software anymore
Cutting costs because business is slow
Software has not helped my business
Change to outsourcing service
Changed to competitor's product
No longer using Google Adwords or other PPC engines
Submit
Important Notes:
  • Please enter your original purchase email address (The email address you gave us when you purchased the product originally) If you no longer have access to your original purchase email address contact us at sales@apexpacific.com
  • Please fill out this form if you would like to request a refund or cancellation of your purchase. For other enquiries, please click here.